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Lean Experimentation at Netflix

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Watch my interview with Jim Cook, Mozilla's CFO, where he describes the lean experiments he led during the early days of Netflix. Great startup lessons!

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When Metrics Bite!

First published on LinkedIn . On Thursday July 26, 2018, Facebook set a dubious record: The value of their shares plunged 19% erasing $119 billion in market value – the biggest single-day loss in market cap ever for any public company. Mark Zuckerberg’s personal loss was $16 billion! Almost at the same time, Amazon posted a quarterly profit of $2.5 billion pushing its stock up over 4% as their market valuation inched tantalizingly close to $1 trillion! Jeff Bezos is by far the richest man in the world with a personal net worth of over $140 billion. In my non-expert opinion, I feel the market may have overreacted to Facebook’s recent issues. That being said, the contrast in Amazon and Facebook’s fortunes did bring to mind how optimizing internal metrics that aren’t about customer value can eventually bite you. Although financial metrics (revenue and profit growth) are the ultimate scorecard for publicly traded companies, investors and employees often look at other met...

Clinton Global Initiative Hult Prize Dinner

I had the pleasure of attending this year's Hult Prize dinner at the Clinton Global Initiative in New York City. This year's challenge to students around the world was Healthcare: Non-communicable Disease in the Urban Slum. Students from over 150 schools competed and this year's winner was Nanohealth from the Indian School of Business who received $1,000,000 to fund their social enterprise. Below are some photos from the event. President Clinton announces the winning team. Some of the winning Nanotech team. The panel of judges (L-R): Hitendra Patel (moderator), Sanjay Gupta, Fadi Ghandour, Ashish Thakker, Muhammad Yunus and Kathleen Rogers (not pictured). Yours truly with Saul Minkoff (last year's finalist from the Pulse team) and Hult professor Michael Grandinetti. A pleasant surprise to run into René Carayol .

Diversity and Inclusion at Intuit

Recently I’ve gotten a few questions on the Intuit Christian Action Network (ICAN) so I thought I’d fill you in. Intuit believes that having a diverse and inclusive workplace is a strategic advantage. Having a diverse and inclusive work environment means fostering a culture that enables all employees to bring their whole selves to work. We use the iceberg metaphor to describe our whole selves – yes there are the obvious visible traits like race and gender; but below the surface are much more profound elements of who we are. At Intuit, we celebrate all of these. Employees no longer have to spend time hiding aspects of who they are when they check in to work. Instead, they can focus on the work at hand with the security of knowing that Intuit values their diversity. Diverse teams are often stronger performing teams because we arrive at better results when we can take advantage of different perspectives. Inclusion is the wonderful thing that happens when you value diversity. You stop foc...

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